Privacy policy

The privacy of users of our website, www.hostelvista.ch, is very important to us. This privacy policy explains what personal information is collected when you visit our site, how we use that information, and how we protect it. Please take the time to read this privacy policy carefully.

Collection of personal information

We collect the following types of personal information on our site:

• Identity: Last name, First name
• Contact details : Address, Email, Telephone, City, Postcode

We also collect non-personal information automatically using the following tracking tools:

• Matomo: we use Matomo (formerly Piwik) to collect statistical information on the use of our website. This helps us to evaluate the performance of our site and to improve its content.

Information gathering method

Personal information is collected via forms on our site: a contact form. We also use the Matomo web analytics service to collect data on how our visitors use our site.

Use of information

We use the personal information you provide via our contact form to respond to your inquiries, to contact you for correspondence, to send you marketing information if you have consented, and to provide you with answers to your questions.

Non-personal information automatically collected via Matomo is used for statistical and analytical purposes to evaluate and improve our website.

Information storage

The information collected is stored on our secure servers located in Switzerland. We use state-of-the-art encryption techniques to guarantee the security and confidentiality of your data.

Links to third-party sites

Our website may contain links to other websites which are not operated by us. If you click on a link to a third-party site, you will be directed to the site of that third party. We strongly recommend that you consult the privacy policy of each site you visit.

Data security

We take the security of your data very seriously. We use appropriate security measures to protect against the loss, misuse and alteration of data under our control.

Controlling your information

You have the right at any time to access, rectify or request the deletion of your personal information. You can exercise this right by contacting us by telephone, email or via our contact form.

Data breach prevention and management

We are committed to implementing best practices and processes to prevent data breaches. Should such a violation occur, we undertake to act quickly to resolve the problem, minimize the impact and inform you of the situation in accordance with the regulations in force.

Sharing information

We do not share your personal information with third parties, except in the following circumstances:

• Legal obligations: we may be required to disclose your personal information if required to do so by law or to protect our legal rights.

Cookies

We use cookies on our website to improve the user experience.

Matomo cookie: these cookies are used to collect statistical information on the use of our website. The data collected is anonymous and helps us to understand usage trends.

By using our website, you consent to the use of cookies in accordance with our cookie policy.

Third-party services

We use certain third-party services on our website to improve its functionality and appearance. These services may collect additional personal information. These are the third-party services we use:

Google Fonts: we use fonts provided by Google Fonts to improve the appearance of our website.

Please consult the respective privacy policies of these third-party services to learn more about how they handle your personal information.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website, and we encourage you to visit this page regularly to stay informed of any changes.

Last update: 17.07.2023

If you have any questions about this privacy policy, please contact us at :